Delivering happiness

a path to profits, passion, and purpose

253 pages

English language

Published Jan. 29, 2010 by Business Plus.

ISBN:
978-0-446-56304-8
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OCLC Number:
320191190

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5 stars (1 review)

Tony Hsieh--the widely-admired CEO of on-line shoe retailer, Zappos--explains how he created a unique culture and commitment to service that aims to improve the lives of its employees, customers, vendors and backers. Even better, he shows how creating happiness and record results go hand-in-hand.

6 editions

Subjects

  • Success in business
  • Leadership