Paperback, 154 pages
English language
Published Jan. 1, 2001 by Trafford Publishing.
Measuring ITIL
Measuring, Reporting and Modeling - the IT Service Management Metrics That Matter Most to IT Senior Executives
Subjects
- Communications engineering / telecommunications
- Technology
- Computers - General Information
- Science/Mathematics
- Information Management
- Information Technology
- Computers & Internet / Computer Science
- Business & Economics : Information Management
- Computers / Information Technology
- Technology / Telecommunications
- Telecommunications
- Technology & Industrial Arts