Shocked, Appalled, and Dismayed!: How to Write Letters of Complaint That Get Results

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Ellen Phillips: Shocked, Appalled, and Dismayed!: How to Write Letters of Complaint That Get Results (1998)

352 pages

English language

Published Feb. 20, 1998

ISBN:
978-0-375-70120-7
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Goodreads:
1178627

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