Hardcover, 320 pages
English language
Published Oct. 29, 2004 by Jossey-Bass.
The Secrets of Facilitation
The S.M.A.R.T. Guide to Getting Results With Groups
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The Secrets of Facilitation delivers a clear vision of facilitation excellence and reveals the specific techniques effective facilitators use to produce consistent, repeatable results with groups. Author Michael Wilkinson has trained thousands of managers, mediators, analysts, and consultants around the world to apply the power of SMART (Structured Meeting And Relating Techniques) facilitation to achieve amazing results with teams and task forces. He shows how anyone can use these proven group techniques in conflict resolution, consulting, managing, presenting, teaching, planning, selling, and other professional as well as personal situations.
Subjects
- Business negotiation
- Group facilitation
- Business meetings
- Business & Economics
- Business / Economics / Finance
- Business/Economics
- Handbooks, manuals, etc
- Business Communication - General
- Decision Making & Problem Solving
- Business & Economics / Decision-Making & Problem Solving