Crucial confrontations

tools for resolving broken promises, violated expectations, and bad behavior

by

284 pages

English language

Published Nov. 22, 2005 by McGraw-Hill.

ISBN:
978-0-07-144652-5
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OCLC Number:
56494086

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5 stars (3 reviews)

1 edition

Subjects

  • Interpersonal confrontation.
  • Interpersonal communication.
  • Interpersonal relations.
  • Communication in management.
  • Communication in organizations.