Supercommunicators

How to Unlock the Secret Language of Connection

Hardcover, 320 pages

English language

Published 2024 by Diversified Publishing.

ISBN:
978-0-593-86206-3
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Goodreads:
157981748-supercommunicators

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4 stars (1 review)

From the New York Times bestselling author of The Power of Habit, a fascinating exploration of what makes conversations work, and how we can all learn to be supercommunicators at work and in life.

Come inside a jury room as one juror leads a starkly divided room to consensus. Join a young CIA officer as he recruits a reluctant foreign agent. And sit with an accomplished surgeon as he tries, and fails, to convince yet another cancer patient to opt for the less risky course of treatment. In Supercommunicators, Charles Duhigg blends deep research and his trademark storytelling skills to show how we can all learn to identify and leverage the hidden layers that lurk beneath every conversation.

Communication is a superpower and the best communicators understand that whenever we speak, we’re actually participating in one of three conversations: practical (What’s this really about?), emotional (How do we feel?), and …

5 editions

A lot of research here about three conversation types

4 stars

This would not be a book I'd normally pick up. It was on a list from a well respected digeratti several months before it came out as they had reviewed it. I was first on my library list to reserve it then, and when it finally arrived for me, there were 60 other people waiting on the book. I had not read any of the author's previous work, but did recognize his name.

That said, I really liked this book. What can one learn about communicating from reading versus actual practice and coaching? Hard to say. He lays out a case here of three different conversation types, provides and integrates several stories he discovered in his research (surgeon, NASA, Netflix, doctors, etc) and discusses each.

I took several pages of notes for my future referrals. I did appreciate the book, and took special note of the chapter on difficult discussions …